The InCheck Experience
Unrivaled experiences, every day
InCheck’s mission is to deliver accurate, tailored background screening services while creating unrivaled experiences. Our customer service mantra follows suit – we pursue excellence every day to create unrivaled experiences.
We know “problems” can happen, any time. But we've learned to anticipate problems and use them as opportunities. We navigate the challenges and may even be able to resolve them to the benefit of our client. And when problems arise that are truly out of our reach, it’s how we respond that our clients remember.
Collaboration, Communication and Customer Service
A dedicated account manager will help you navigate your questions with a fast, friendly, personal response.
Customer service at InCheck means that when you need assistance, you can be confident you’ll receive a prompt, personalized response, usually within 15 minutes. When you call us, you get a live person who is there to help. Our responsive, friendly customer service is routinely recognized by our clients and their candidates alike.
Our team is ready to address your questions about:
- Turnaround time
- Pending reports
- Best practices
- Technology & web forms
InCheck responds positively to my requests. They bring a helpful, can-do attitude to challenging projects and change requests.