The Incheck experience

We are committed to providing unrivaled experiences to our clients and their candidates. Every day.

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Experience the InCheck Way

At InCheck, our commitment to bringing you an unrivaled experience is behind everything we do. Our goal is to help you hire with confidence, knowing you have the trusted data you need to make the best decisions for your business. As industry leaders in criminal background checks for employment, we combine our trademark human touch with our deep market expertise to create a positive experience for your organization and your candidates.

  • Nationally accredited and PBSA certified

  • 100% U.S.-based operations

  • Experienced account managers

  • Responsive, friendly customer service

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Going Above and Beyond at Each Interaction

At InCheck, we strive for excellence every single day. Our dedicated team is committed to creating a seamless and top-notch experience for you and your candidates, understanding that the background screening process is an integral part of the hiring journey.

With InCheck's comprehensive background screening services, you can expect a perfect blend of service excellence and industry knowledge. Our team of experts has a deep understanding of various industries and compliance requirements, enabling us to deliver accurate and tailored services that meet your specific needs.

Our commitment to staying ahead of the curve is also reflected in our use of cutting-edge technology. We continuously invest in the latest screening tools, partnerships, and platforms to streamline the process and deliver results in a timely manner. By leveraging automation and innovative solutions, we are able to provide you with efficient, accurate, and reliable background screening services.

Simply stated, InCheck is deeply committed to continuous improvement.

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Collaboration, Communication, and Customer Service

Customer service is not just a buzzword for us; it is a core value that drives every interaction we have with our clients and their candidates.

When you or your candidates reach out to us for assistance, we understand that it is essential to receive a prompt and personalized response. Our team of 100% U.S-Based customer service representatives is trained to provide exceptional support, ensuring that all your questions and concerns are addressed promptly and efficiently. Within an average of 15 minutes of contacting us, a team member is ready to assist you every step of the way.

Our team is ready to address your questions about:

  • Compliance and knowledge of evolving laws and regulations
  • Turnaround time
  • Pending reports
  • Best practices on process and services
  • Using our web platform and technology

A dedicated account manager will help you navigate your questions with a fast, friendly, personal response.

“InCheck responds positively to my requests. They bring a helpful, can-do attitude to challenging projects and change requests.”

Lead Recruiter, Life Sciences Company

Improving Time to Hire by Streamlining Processes

InCheck helps employers improve your time to hire by streamlining the hiring process as an outsourced, fully resourced, one-stop shop for background screening and drug screening services. This includes:

  • Accessible Client Service team
  • Automation of paper forms
  • Combined background check and drug testing program
  • ATS integration
  • Proven process, workflows, and protocols
  • In-house service and processing teams

InCheck's support model deploys various communication channels including phone, email, text, and self-service via the online platform.