The InCheck Experience

Unrivaled experiences, every day

InCheck is a nationally-accredited, nationwide provider of customized background screening and drug testing solutions. We offer the right combination of high touch, friendly service, best-practice expertise, compliance insight, technology solutions, and turnaround time. We're here to build the best process at the best price while creating a first-class experience for your candidates.

InCheck’s mission is to deliver accurate, tailored background screening services while creating unrivaled experiences. Our customer service mantra follows suit – we pursue excellence every day to create unrivaled experiences.

We've learned to anticipate challenges and use them as opportunities. And when problems arise that are truly out of our reach, it’s how we respond that our clients remember.

iStock-1198530632-1024x683

Collaboration, Communication and Customer Service

Customer service at InCheck means that when you need assistance, you can be confident you’ll receive a prompt, personalized response, usually within 15 minutes. When you call us, you get a live person who is there to help. Our responsive, friendly customer service is routinely recognized by our clients and their candidates alike.

Our team is ready to address your questions about:

  • Turnaround tie
  • Pending reports
  • Best practices
  • Technology & web forms

A dedicated account manager will help you navigate your questions with a fast, friendly, personal response.

InCheck responds positively to my requests. They bring a helpful, can-do attitude to challenging projects and change requests.

Lead Recruiter, Life Sciences Company