Rachel Theisen, InCheck’s Chief Operations Officer, joined the company in 2014. Starting in the Client Services department, Rachel developed a keen understanding of what clients look for in a screening company partner. She then moved into operations as a project manager to lead business-critical, strategic programs for InCheck — including the company’s 2017 PBSA accreditation. Today, Rachel oversees the strategic operations of the investigations, verifications, occupational health, compliance, and account management teams.
Rachel has a 360-degree view of the organization and works closely with InCheck management and leadership teams to maximize efficiency and quality. She leads the team in setting strategic company and department goals, ensuring legal compliance and industry standards, and managing company and department budgets.
Helping teams be successful is what drives Rachel day-to-day. She provides the resources to help emerging leaders grow, engages teams on continuous improvement programs, and ensures clients continue to have #unrivaledexperiences with InCheck.
Rachel has a bachelor’s in biology, society, and environment from the University of Minnesota. In addition, she holds FCRA Basic Certification through PBSA, is engaged with the PBSA Diversity and Inclusion committee, and is certified through the SPEARity Leadership Program. She is a member of TEMPO Milwaukee’s Emerging Women Leaders (EWL) organization. Rachel spends time outside of work with her fiancé, Andy, family, and dog, Argos. She enjoys reading, cooking, exercising, and traveling.