Candidate Help Center

Questions? We're here to help.

We understand. The background check process can be challenging to navigate. Since it also tends to be the last step in the onboarding process, you can count on us for friendly, patient and efficient support.

Below are some frequently asked questions you may find helpful. Or, call or email us and we’ll be happy to assist!

background check guidance

Beginner’s Guide to Screening

Background checks benefit the candidate as well. They can help you avoid recruitment into a company or position that may not be a good fit for you.

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Compliance Updates

Ban the Box: What You Need to Know

Ban the box laws can be tricky for employers to navigate. Many jurisdictions have varying restrictions and applications of the law.

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Pre-Employment drug screening

Follow-up: CBD Oil and Drug Testing

So, will you pass your drug test if you use CBD infused products? Unfortunately, the answer to this question is complicated. There are multiple factors that may cause a positive drug test.

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